SMS Opt-In and Phone Number Usage

101 Mobile Medical Group is committed to protecting your privacy and the security of your personal information, especially when it comes to text messaging (SMS) communications.

1. Consent and Collection: By opting in to receive SMS messages from us, you consent to receive text messages related to your care, appointments, service updates, and eligibility status. We collect your phone number strictly for the purpose of communicating with you regarding your healthcare services.

2. Non-Sharing of Phone Numbers (SMS Marketing): We will NOT share, sell, or rent your phone number or any personal data collected via the SMS opt-in process with any third parties, affiliates, or partners for their own marketing, advertising, or promotional purposes.

3. Data Security: All phone numbers and associated data collected for SMS purposes are maintained in a secure environment. Our use of this data is strictly limited to supporting and facilitating the direct medical and administrative communication between you and 101 Mobile Medical Group.

4. Opt-Out: You may revoke your consent and stop receiving SMS messages at any time by replying "STOP" to any message you receive from us. Message and data rates may apply.

Disclaimer: This text provides the necessary clarity regarding SMS consent as required by new industry standards. However, please remember that this is not a complete, formal legal document. You should have a legal professional review this and incorporate it into a comprehensive Privacy Policy that covers all legal requirements (like HIPAA, CCPA, etc.) for a healthcare provider.

Consent and Communication

We require your explicit consent before communicating with you via text message (SMS). Your clear, affirmative action ensures you are fully informed about the nature of the messages you will receive from 101 Mobile Medical Group.

Methods for Obtaining Consent

We secure your consent through the following verifiable methods:

  1. Digital Consent (Checkbox): By checking the box on our online forms (such as assessment requests or contact forms), you provide express written consent to receive SMS communications.

  2. Verbal Consent (Recorded): When you call us, our representatives may ask you if you wish to receive text messages for appointment confirmations or care updates. If you agree, this verbal agreement will be clearly recorded and documented in your patient file.

  3. Affirmative Opt-In (Text Message): If you provide your number to us verbally in person, we will send an initial confirmation text message asking you to reply "YES" to confirm your enrollment in our SMS program.

SMS Terms & Conditions: 101 Mobile Medical Group

1. Program Description

101 Mobile Medical Group offers a text messaging program to communicate with our patients regarding their medical care. These messages are intended to provide convenient, timely, and relevant information related to the services you receive from us.

2. Consent for SMS Communication

By providing your mobile phone number and opting into our text messaging program, you are giving express consent to receive recurring automated and non-automated informational text messages from 101 Mobile Medical Group.

Data Protection and Sharing: Information obtained as part of the SMS consent process, including your phone number, will not be shared, sold, or rented to third parties, affiliates, or partners for their marketing, advertising, or promotional purposes. Your data is used strictly for direct communication regarding your care.

3. Types of SMS Communications

The types of messages you may receive from 101 Mobile Medical Group include, but are not limited to:

  • Appointments and Scheduling: Reminders, confirmations, cancellations, and notifications about appointment changes.

  • Eligibility & Status Updates: Information regarding your insurance verification, service eligibility, and assessment scheduling status.

  • Care Coordination: Messages related to follow-up care, post-hospital discharge checks, and important clinical instructions.

  • Administrative Alerts: Urgent notifications about service changes or other relevant administrative matters.

4. Costs and Frequency

Message frequency will vary based on your level of care and scheduling needs. Message and data rates may apply based on your mobile phone plan.

5. Opting Out and Assistance

  • Opt-Out: You can opt-out of receiving text messages at any time. To cancel or stop all future text messages, reply STOP to any message you receive from us. You will receive a final confirmation text message to confirm you have been unsubscribed and will receive no further messages.

  • Assistance: For assistance, please reply HELP to any message you receive or call us directly at 818-963-6178.